Last updated: May 22, 2026
We collect information you provide directly to us when using our services, including your name, email address, pet information, and service preferences. We also collect information about your visits to our website through cookies and similar technologies.
We use the information we collect to provide and improve our services, communicate with you about appointments and care recommendations, and ensure the safety and well-being of the animals in our care.
We do not sell or rent your personal information to third parties. We may share information with veterinary professionals when necessary for your pet's care, and only with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, correct, or delete your personal information at any time. Contact us at [email protected] to exercise these rights.
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. See our Cookies Policy for more details.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
If you have questions about this privacy policy, please contact us at [email protected] or write to us at 47 Thornbury Avenue, Bristol BS7 8NQ, United Kingdom.